Say g’day at ISNSW Australia Seminar 2014

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Check out Pete and Josh, our NSW sales guys, and our rocking booth at the Institute of Surveyors NSW Australia Day Seminar 2014 on today in Sydney.

If you’re attending be sure to pop over and discuss your surveying and geospatial needs with the guys. They’re there to answer all your burning solutions questions.

Still using pen and paper? You know who you are…

Terraflex

Lucia, Geospatial Sales Consultant from our Adelaide office, offers some advice about how you can kick your pen and paper habit with Trimble Terraflex…

“As a Sales Consultant at UPG, it’s my job to recommend the best Mapping and GIS solutions for my clients, so here I want to briefly talk about my experience with Trimble’s software platform TerraFlex, and how it can save your company time and money.

“In an age when technology knows no bounds, why is it that companies are still using pen and paper forms to collect data in the field? In short, it’s because finding the right software for your organisation can often lead to a complete technical jargon overload.

“When I first heard about TerraFlex, I assumed it was TerraSync or ArcGIS Mobile in app form. I now know it’s quite a different kettle of fish.  The easiest way I describe TerraFlex is; it replaces pen and paper in the field – something that organisations are still relying heavily on. Not only is filling out paper forms difficult for the user, it often leads to confusion, inconsistency and lost information – think forms floating around somewhere in the backseat of a field truck. TerraFlex is a great alternative because you can create the form you need electronically and have it out in the field with you on your existing smart phone, Trimble handheld or tablet.

“It’s not a complex GIS mapping programme, it has been designed as a simplified data collection tool, with an efficient approach to collecting geo-located information.  You start by creating forms on your desktop and pushing them through the cloud to your field device, then collecting data in the field by capturing or digitising your position and filling out the form, all the while being able to manage your data on your desktop. Any type of data can be collected in the field and it is fully functional offline, using Google Maps as its reference.

“The best thing is, all this data goes straight back to your desktop so you can manage it there as well. You can imagine as a manager how good this would be – pushing the relevant forms out to the relevant people and receiving all the data back in one place. Data administration and management is done for you. I have personally used it for collecting client contact information, but my clients use it for anything from emergency response management, to asset inspections, to vehicle start-ups.

“I have spent a considerable amount of time in my role at UPG listening to what organisations need. Consistently, I see managers searching for solutions that are easy to use, produce good quality data, save time, money, and reduce errors and risk. Well, I say… look no further because Trimble’s TerraFlex can do all of these things for your business.”

UPG turns 125

History

1888 – the year the National Geographic was launched, artist Vincent Van Gogh chopped off his ear lobe, we were celebrating the 100th anniversary of Australia day AND UPG was born!

We’re very proud to have celebrated our 125th anniversary in 2013 since being established as Herga and Co in 1888 in Brisbane. Take a look at our history page to find out a bit more about where we’ve come from.

Managing a mobile workforce

FSM

With the explosion of technology over the last few years, companies are seeing great opportunities to increase the efficiency of their mobile workforce. Not only do mobile workers need to stay connected in order to be efficient out on the road and interact seamlessly with their customers, the companies they work for need to be able to locate and communicate with them in real-time and store this valuable field work data. The answer for many companies is fast becoming Field Service Management (FSM) technology which enables them to gather information to understand what’s happening out in the field and subsequently use this information to improve customer services, meet driver safety compliance, keep control of expenditure and improve operational efficiency.

At UPG we’ve recognised the need for FSM technology in Australia and we now have a number of solutions to tackle the challenges facing companies with mobile workers – both Trimble technology as well as solutions built in-house by our own Technology Solutions Group. The Trimble solutions that we provide have been ranked number one in fleet telematics in the world in the recent ABI Research Fleet Telematics report – click here for the full announcement.

Our Field Services Management (FSM) solutions use the process of telemetry to gather data and measurements out in the field and transmit this back to wherever you like for monitoring. This means you can do things like:

  • Increase worker productivity through monitoring things like arrival time, distance travelled, stops made and overtime
  • Lower fuel costs through route optimisation, reducing authorised vehicle use, curbing excessive speeding and lowering idling
  • Improve quality of service by adjusting mobile worker schedules and reassigning work while they’re on the run
  • Improve driver safety to protect your public image and lower accidents and liability

The cloud-based portfolio enables us to offer industry-specific solutions hat will work just for you. Take a look at page 16 of Hastings Deering’s Dealer News to find out how Hastings Deering has rolled out our field services technology to establish to establish a network of over 500 Service Mobile Offices which will improve communications between customers and their field service staff. Their vehicles are all being upgraded with our ‘hot spot’ technology so technicians can stay connected via their vehicles, making it easier to manage jobs and remain in contact when they’re in the field or onsite.

For more information about our Field Service Management solutions, take a look at this video and please contact:

Anthony Kwok
National Field Services Manager
e: anthony_kwok@upgsolutions.com
p: 02 9484 9293