Quick fix to monitoring conundrum saves time and money

Trimble technology has provided the solution to a monitoring need that would otherwise have required two manned locations operating 24/7.

Required for just two months on a major Brisbane road project, the monitoring was needed to report on deformation in a sensitive work area during foundation works.  On top of that, the work zone was a busy one with machinery and workers operating in it around the clock.

At just 150m long and under 20m wide, the tight site needed two separate vantage points for 40 monitoring prisms.  The two total stations deployed were able to give overlapping coverage as well as minimising obstructions on the site.

The system was deployed and live within days of the client’s decision to proceed with the hire, which meant significant delays and associated costs were avoided.

Solar kits to power the system were installed on Kelly blocks on the edge of site so traffic flow was not affected.

The use of Trimble 4D control, Trimble S9s and the Settop M1s that made up the solution to this monitoring problem meant there was no need for manned survey locations, which would have been required around the clock – another cost saving.  The automated system also worked faster than any manned station could as turnaround for data processing and reporting is in real time.

“We collected data at a resolution not possible with traditional methods,” UPG’s Brent Dawson said.  “Through the use of automated alarming we had the ability to be ready to stop works if deformation was occurring and also had a streamlined daily report that was available for quick review all in once place.”

UPG has the solutions and expertise you need whatever the task. Talk to us today about how we can help you.

W: www.monitoringsolutions.com.au
P: 1800 800 UPG

How we do business: A customer experience that can’t be matched

Providing you with the solutions to take your operations to a new level is just part of the picture for UPG.

Underlying everything we do is a peerless customer service system that means any issues you may have will be dealt with efficiently and as quickly as possible.

Working in tandem with our expert support staff, our cutting edge CRM system will provide you with a support experience second to none.

Our customers report huge advantages in our system’s rapid turn around plus access to detailed analytics and data on their support history.

Here’s how the system operates – and how it will work for you.

Our dedicated Support Gateway team is available to take your call if an issue arises – simply call any of our 1800 numbers.

You’ll speak to one of our team members who will put you in contact with the relevant expert to help resolve your support case.

You will receive an SMS confirming your case details too.  Our office-based support experts aim to respond to your needs within 20 minutes.

They will liaise with you to find the quickest solution to your problem, which may be over the phone, via a site visit from a member of our field service team or by using one of our specialised workshops located throughout Australia and New Zealand.

Once your issue is resolved, you will receive a confirmation SMS as well as an opportunity to provide us with valuable feedback about your customer service experience.

This feedback is used to continually improve our service to you because as part of our customer support system, our management team is continually monitoring support statistics and service levels.

By identifying issue trends in the data, we can suggest solutions and preventative measures to improve productivity - and that means less downtime for your operation.

By drilling down into a customer’s data, we can easily compare the number of calls by month, operator, product and location. Using this data, we can help identify potential problem areas and offer solutions. We also make this data available to you, ensuring the entire process is transparent.  Behind the scenes, we are continuously analysing support data to identify and rectify support issue trends.

This service is just part of our customer-focused approach that includes branches in 17 locations across Australia and New Zealand and more than 250 employees.

Our Support Gateway is available from 6am to 5pm, Monday to Friday.

To get in touch, just call 1800 800 874.

 

Trimble and UPG help maritime operation get the very best from its investment

South Australia based marine contractor Maritime Constructions has used its long relationship with UPG (Ultimate Positioning Group) to get the absolute best out of a new dredge on a recent capital dredging project.

Maritime Constructions (MC) is a family owned company and has been a client of UPG since the late 1990s.  In fact, UPG’s marine and dredging specialist Dene Oehme, was the Maritime Constructions surveyor for eight years and since joining UPG, he’s helped MC with various positioning solutions.   In June, 2018 they approached Dene with a challenge: They had won a big capital works dredging contract and had ordered a new dredge for the job. They wanted Dene to source and commission the ‘latest and best’ in dredge management and navigation from Trimble.

The cutter suction dredge is a Damen CSD500 from The Netherlands.  By default, these machines come with a navigation system included but MC considered and rejected this option.  Instead they specifically wanted to go with Trimble due to the local support they knew they would get from UPG Adelaide.

“I discussed requirements with the project manager, Sikko Krol (formerly with Boskalis Dredging from The Netherlands) and we settled on a system that was so new in the Trimble product line-up that at the time, there hadn’t been another such system installed on any Australian dredge,” Dene said.

 

The system consists of:

On the Dredge:
Trimble Marine Construction software
Trimble MPS865 GNSS
Trimble Cutter Suction Dredge, CAN based sensor kit
Positel linear sensor for “spud” position data

RTK Base Station:
Trimble SPS855 with all GNSS constellations enabled
Trimble TDL450h base radio
Trimble Zephyr 3 Base antenna

For Surveying:
Trimble TSC7
Trimble SPS986 GNSS rover
Sonarmite BTX single beam Hydrographic Survey system.

The project involved the removal of nearly 1 million cubic metres of material from tidal Beedon Creek at Onslow, Western Australia, and dredging of the sea-floor leading into the creek to create a 50m-wide shipping channel.  This established a deep-water port which will operate as a marine support base for local fishing, mining and tourism.

Once the dredge was delivered to Australia, Dene met the crew on-site to install, commission and calibrate the Trimble Dredge Management System.

“I trained the dredge crew in its operation and their new surveyor on basic Hydrographic Surveying techniques as they apply to dredge support,” he said.

“Having worked in that role at Maritime Constructions for eight years myself, I knew exactly what they expected and this allowed me to give specific instruction to their surveyor on the ‘MC way’ of doing things and what they would expect of him.

“I had planned to return to the site after a few weeks to fix any problems and fine tune the system.  I contacted Sikko several times soon after works commenced to ask when he would like me to visit but each time I wasn’t needed.  The whole system was working perfectly and performing as required and expected from day one.

“The on-site training gave the crews the knowledge to do their system checks and calibrations when required and to extract the daily log and volume data to satisfy the clients reporting requirements.”

“It’s also worth mentioning that environmental management, close consultation with community and stakeholders plus the flexibility to modify the project on the run to meet desired outcomes are all vital factors in modern dredging,” Dene said.

“This project was no different and it is a credit to Sikko and the wider Maritime Constructions management team that these concerns have been met efficiently and thoroughly to the benefit of all involved.  Part of that was having absolute confidence in the position of the cutter head at all times and the Trimble Dredge Management System, based around the Trimble Marine Construction software, provides this certainty.”

Based on the success of this system and the project outcomes overall, Maritime Constructions have begun planning further enhancements to their fleet’s capabilities with Trimble technology.  The company has five dredges, three large ‘dumb’ barges and several other large work boats and landing barges.

“UPG Adelaide looks forward to being involved as these developments arise and take pride in the gains in efficiency and accuracy we have been able to provide Maritime Constructions to date,” Dene said.

Performance and simplicity keys to new X7 3D Laser Scanning System

Trimble’s new X7 will put 3D laser scanning into the hands of professionals regardless of their level of expertise.

Announced at the massive Intergeo expo in Germany, Trimble’s new X7 3D laser scanning system is a game changer across many industries, delivering the ability to quickly and easily capture precise 3D scanning data to produce high-quality deliverables.

Ideal for surveying, construction, industrial and forensic applications, the Trimble X7 3D laser scanner is an integrated solution with specialised field software, featuring:

  • Simple and streamlined workflows to provide automatic registration of point cloud data in the field with Trimble Registration Assist
  • Smart Trimble X-Drive technology to eliminate the need for annual calibration
  • Survey-grade self-levelling to ensure consistent data quality
  • Professional quality and sturdy IP55 rating backed by an industry leading two-year warranty
  • The compact and reliable laser scanner comes with a Microsoft Windows-based Trimble T10 ruggedized tablet for control and project visibility, along with a backpack and lightweight tripod for portability.

“The Trimble X7 delivers high-speed 3D laser scanning with intuitive workflows and unique technologies automating critical steps, which improves efficiency and productivity,” Gregory Lepere, marketing director, optical and imaging for Trimble Geospatial, said.

“The X7 is a useful, everyday tool because it doesn't require scanning expertise to operate.

“It opens the door for more construction, surveying, industrial and forensics professionals to confidently capture and deliver scan data and realize a faster return on investment."

Surveying

For surveyors and geospatial professionals, the X7 provides fast and balanced performance in indoor and outdoor environments and is ideal for industrial survey/tank calibration, civil infrastructure, general surveys, road intersection surveys, utilities, mining and historical documentation and renovation.

The Trimble X7 solution is fully integrated with the new Trimble Perspective software specifically designed for in-field control and complete registration. The combination enables scans and images to be captured, fully registered together, refined, controlled and exported to a variety of established data format for Trimble and non-Trimble software suites.

Building Design and Construction

For users in building design and construction, the X7 provides answers to the complex measurement problems of existing conditions and improves field productivity for a broad range of applications in architecture, engineering and construction (AEC) industry projects, including concrete; mechanical, electrical and plumbing (MEP); and general contracting; as well as quality assurance validation in steel prefabrication.

The X7 solution is fully integrated with Trimble Field Link software to provide streamlined workflows specific to the building construction industry - from scanning to modelling to field layout. The solution also includes a first-of-its-kind laser pointer using scan data to improve communication between stakeholders and reduce rework.

Forensics

For law enforcement, tragic events can happen anywhere and anytime. The X7, developed with feedback from law enforcement, can perform in demanding conditions such as cold and rain, day or night. Ease of use from field setup to automatic registrations ensures that investigators remain focused on gathering the evidence and building solid cases. The X7, supported by Trimble Forensics Capture software, is a complete solution for Forensics investigators.

The Trimble X7 is expected to be available in the first quarter of 2020. Contact UPG today for more information.

 

Power ahead with your TBC skills

Power up your Trimble Business Centre skills and knowledge in Melbourne in November with the APAC Power Users Group (PUG).

PUG is for TBC users who know the product well and are looking to be more effective and productive with TBC.

It was established about two years ago in North America within the Civil Engineering and Construction sector.

The sole objective is to provide high-end training for key personnel in our customer and dealer organisations to make you more effective and productive with the product, and to assist you to better train your staff to get more from the product.

As a user of Trimble Business Centre, you likely have little available time to refine your knowledge and use of the tools available to become a true Power User of the product.

In our experience, most users reach ~60% maximum capability on their own and so miss many key workflows and processes that can make them truly more productive.

So the Power User Group was established to focus on that 40% that you don’t know and may never find out on your own, and to give you, our users, the ability to work with us directly to get answers to those questions that you have.

This APAC PUG will be the first Power User Group in the Asia Pacific Region, tailored to this growing user base for the product.

In addition, this PUG brings together the CEC and Geospatial customer groups for the first time.

From Monday, November 18 to Wednesday, November 20, at the Melbourne Convention and Exhibition Centre, APAC PUG 2019 will deliver the knowledge you need to take your TBC use to a whole new level – and beyond.