Uncertainty and risk. Two words most of our customers seek to avoid. Amidst all the news regarding COVID-19 and Coronavirus, we stand committed to being here for you and keeping our solutions available throughout these difficult times. We are open for business.
We’ve heard from some customers that they are also implementing work from home strategies and are developing processes to continue working on projects during this crisis. Our first priority remains the health and safety of our employees, customers, partners and the community. Another priority is to remain open for business and to continue to provide livelihoods for our employees, partners and customers. We are in a unique position to have offices in all states and regional areas throughout Australia, allowing our support staff to travel by vehicle to site, rather than rely on air transportation. This allows flexibility and easy adaptation to your organisations’ needs as we continue to partner together.
Our Customer Service staff are all equipped to work remotely and will be able to answer your calls during usual working hours of 6:00am – 5:00pm (EDST).
Our Field Support team has been provided with a Job Safety Analysis (JSA) specifically for personal hygiene, social distancing, and the disinfection of plant and tools, should they be required on your site.
We will continue to monitor our work procedures and advice by the Australian Government, but in the meantime know we’re here for you!
Call: 1800 800 UPG (1800 800 874)